Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Gonzales

Victoria Gonzales

December 16, 2024

5  out of  5
rating by Victoria Gonzales
"It was such a pleasure working with your team. Very professional and knowledgeable highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We are so glad to know you are satisfied with the service at our State Farm office. We appreciate your business & loyalty!"
Profile photo of Nardy Brasil

Nardy Brasil

December 16, 2024

5  out of  5
rating by Nardy Brasil
"Great service and knowledge people!! I highly recommend this agency."
We responded:
"Thank you for the 5-star review! We are so happy to be able to help you & your family with all your insurance needs!"
Profile photo of Harold Anderson

Harold Anderson

December 13, 2024

5  out of  5
rating by Harold Anderson
"Excellent customer service with an agent and a team who really care their customers. Definitely recommend them for your insurance needs."
We responded:
"Thank you so much for taking the time to share your thoughts & leave a 5-star review! We’re glad to know you’re satisfied with the service our agency has provided to your family over the years. We appreciate your business & loyalty! "
Profile photo of michael rodriguez

michael rodriguez

December 12, 2024

5  out of  5
rating by michael rodriguez
"Rosie was very helpful and knowledgeable. Highly recommend for any of your insurance needs in the San Jose area"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Samantha Castillo

Samantha Castillo

December 11, 2024

5  out of  5
rating by Samantha Castillo
"Alicia & Rosie were extremely helpful. Super professional & always a pleasure to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ari Lauer

Ari Lauer

November 7, 2024

5  out of  5
rating by Ari Lauer
"Lillian and her staff are outstanding and a pleasure to work with. They are always responsive, knowledgeable, and resolve whatever issues arise. I highly recommend them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Robin Henika

Robin Henika

October 28, 2024

5  out of  5
rating by Robin Henika
"Lillian was very helpful in getting us some additional discounts . Thank you,"
We responded:
"Robin, Thank you for the 5-star review and for your family's continued business & loyalty over the years. We appreciate your business and glad to be able to help you with your auto, home, and business needs. "
Profile photo of Alex Carreon

Alex Carreon

October 16, 2024

5  out of  5
rating by Alex Carreon
"Rosie is amazing."
We responded:
"Alex, Thank you so much for your 5-star review...and, yes, Rosie is amazing! We are so happy to be able to help you and your family with all your insurance needs, including life, auto, and home."
Profile photo of Deepti Jain

Deepti Jain

September 20, 2024

5  out of  5
rating by Deepti Jain
"Rosie is very helpful, and it's great to work with her."
We responded:
"Thank you so much for the 5-star review Deepti! So glad that Rosie has been able to help you with your insurance needs. We appreciate your business!"
Profile photo of John Hodgman

John Hodgman

August 21, 2024

5  out of  5
rating by John Hodgman
"Alicia was very professional and helpful."
We responded:
"Thank you, John! We truly appreciate your business."
Profile photo of Bob Kirk

Bob Kirk

August 15, 2024

5  out of  5
rating by Bob Kirk
"Lillian Moore's office has an a wonderful team. We have all of our insurance with them. They have always been helpful and friendly. Most recently Rosie Vega has been helping me. She goes above and beyond to answer my questions and make any calls necessary to resolve an issue and is pleasant while helping."
We responded:
"Dear Bob, Thank you so much for the 5-star review and for your continued loyalty. We truly appreciate your business and so glad we can help you with all of your insurance needs. Great to hear you have been pleased with our service and that Rosie has been able to assist you."
Profile photo of Regina Shirey

Regina Shirey

August 14, 2024

5  out of  5
rating by Regina Shirey
"I have been a client of State Farm for 30+ years. I have always received great customer service from this office, Lillian, and her caring staff. I know why her staff has been so caring and compassionate, because they have a great example in Lillian's leadership! I highly recommend Lillian Moore, and her team, become your State Farm agent!"
We responded:
"Dear Regina, Thank you so much for your kind words! It is truly a pleasure having you as our customer for your home, auto, and other insurance needs. We appreciate your business and loyalty over the years! Sincerely, Lillian"
Profile photo of Mark Anderson

Mark Anderson

August 12, 2024

5  out of  5
rating by Mark Anderson
"I have been with State Farm since the early 1990's and Lillian Moore since 2008. Lillian and team manage our homes, autos, and umbrella policies. We have purchased and sold several properties over the years and Lillian consistently provides quick quotes, comprehensive and competitive coverages, and detailed knowledge of our needs. Highly recommend Lillian and team!!!"
We responded:
"Mark, thank you for choosing State Farm and my agency for your insurance needs. We truly appreciate your review and your business! Lillian"
Profile photo of Carolina Fernandez Rodrigues

Carolina Fernandez Rodrigues

August 9, 2024

5  out of  5
rating by Carolina Fernandez Rodrigues
"Lillian Moore's office and team are THE best. The customer service they provide is exemplary which is rare these days. Lillian went far out of her way to tackle a situation for us when she inherited our policies. She didn't have to but did and we’ll always be loyal to her for going above and beyond. She and her team run a tight ship and together they operate with high integrity, professionalism, and care."
We responded:
"Dear Carolina, Thank you so much for your kind words & 5-star review. It is truly our pleasure to help you and your family with all your insurance needs...auto, home, & life. We appreciate your business & loyalty."
Profile photo of Manuel Chavez

Manuel Chavez

August 9, 2024

5  out of  5
rating by Manuel Chavez
"Great service."
We responded:
"Thank you so much for the 5-star review. We appreciate your business and loyalty!"
Profile photo of Thita Or

Thita Or

August 7, 2024

5  out of  5
rating by Thita Or
"During my 6 years of residence in California, Lillian and her team have been so helpful and supportive. I highly recommend her team for all of your needs regarding insurance. Thank you, Team!"
We responded:
"Dear Thita, Thank you so much for the 5-star review. It has been our pleasure helping you with all your insurance needs...auto & renters while in CA. We wish you all the best!"
Profile photo of Marty Orlowicz

Marty Orlowicz

July 29, 2024

5  out of  5
rating by Marty Orlowicz
"Lillian has always been there to answer any questions I may have."
We responded:
"Marty, thank you so much for the 5-star review and your many years of loyalty. We are so happy to be able to help you with your autos, home, & liability insurance. We truly appreciate your business!"
Profile photo of Ruby Valencia

Ruby Valencia

July 28, 2024

5  out of  5
rating by Ruby Valencia
"Rosy has been helping my family and us for years now. She is the best."
We responded:
"Thank you, Ruby! We really appreciate your 5-star review, & so glad we have been able to help you and your family."
Profile photo of Jonathan Lee

Jonathan Lee

July 26, 2024

5  out of  5
rating by Jonathan Lee
"This State Farm Agent's Office has consistently provided excellent quality service. I have been with State Farm for nearly four decades."
We responded:
"Jonathan, Thank you so much for the 5-star review and for your many years of loyalty! We truly appreciate your business! "
Profile photo of Marika

Marika

July 11, 2024

5  out of  5
rating by Marika
"Lillian Moore and her State Farm insurance Agency was very generous and helpful and i appreciate them 💯💯"
We responded:
"Dear Marika, Thank you so much for your kind words & 5-star review. It is our pleasure to be able to help you with all your insurance needs."
Profile photo of Robert Zapien

Robert Zapien

June 25, 2024

5  out of  5
rating by Robert Zapien
"Lillian Moore's office is fantastic! Everyone is kind and willing to help. The whole family has their cars insured with them. Rosie Vega is who my family and I have interacted with the most, and we can say that she always explains and answers our questions in detail. She takes time to genuinely help us, and you can see that she genuinely wants to help. We will for sure continue to be insured with them because of how helpful and friendly the staff is. They truly are amazing!"
We responded:
"Robert, Thank you so much for the 5-star review and your kind words. We are so pleased to hear that you have had a great experience with our office & with Rosie--she's wonderful! We appreciate your family's business & your loyalty. "
Profile photo of Mike Chen

Mike Chen

June 20, 2024

5  out of  5
rating by Mike Chen
"Very prompt, very friendly, always knowledgeable!"
We responded:
"Thank you, Mike! We appreciate your kind words & loyalty. Glad we can be here to help you with all your insurance needs. "
Profile photo of Manuela Licea

Manuela Licea

June 18, 2024

5  out of  5
rating by Manuela Licea
"Gracias Lilian y Rosie! El servicio y la eficaz con la que nos brindan sus servios son realmente excelentes estamos muy agradecidos con ustedes y State Farm!"
We responded:
"Nellie, Muchas gracias por sus amables palabras. Es un placer servirle a usted y su familia! Thank you so much for your kind words. It is our pleasure to serve you and your family!"
Profile photo of Security 400 Castro

Security 400 Castro

June 18, 2024

5  out of  5
rating by Security 400 Castro
"Great, friendly service all the time."
We responded:
"Thank you! We appreciate your business!"
Profile photo of Alaxander

Alaxander

June 18, 2024

5  out of  5
rating by Alaxander
"The staff was very friendly."
We responded:
"Thank you, Alaxander! We are so happy to be able to help you with all your insurance needs & appreciate your business!"